Confidence is key. Having a Warranty to support that confidence is simply a byproduct.
We aim to provide fair and reasonable solutions to your warranty claims. The Standard Warranty will address the majority of your questions. If you have any questions on our warranties or searching for more clarification, contact us, and we’ll be sure to help you out.
Standard Warranty
There is a 2-year full coverage warranty on your jewels purchased. This Warranty covers defects caused by flaws in manufacturing. In this warranty also comes a standard guarantee on our plated jewels, which means should the plating fade, rub off or disappear in any way, we will bring it back to new.
The warranty does not cover damage or scratches caused by wear and tear, deformation (bent ring or damaged claws), or lost gemstones or diamonds.
The warranty is voided if there are any alterations or repairs made by a third party outside of A&A Jewels Co. We strongly advise you to contact us with your questions to make sure we take care of you the right way.
The requirements of the warranty are simple. Simply provide your proof of purchase of the item you are claiming warranty for.
Contact us at info@aajewel.co for additional information.